All Documentation
Billing Center
Billing Center
All results for "
" in this service
All results for "
" in this service
What's New
User Guide
Post Payment
How Do I Obtain the Qualification for Post Payment?
Payment and Repayment
Supported Postpayment Methods
Post Payment Terminology
Overview
Orders
Unpaid Orders
Paying for Orders
Canceling Orders
Viewing Order Details
Batch Export
Renewal Management
Resource Expiration Rules
Manual Renewal
Renewal Rules
Manual Renewal
Renewal Date
Enabling Manual Renewal
Auto-renewal
Auto-Renewal Rules
Enabling Auto-Renewal
Modifying Auto-Renewal
Disabling Auto-Renewal
Deduction Date for Auto-Renewal
Renewing Resource Packages
Resource Package Usage Rules
Buying Resource Packages Again
Non-Renewal After Expiration
Changing the Billing Mode
Overview
From Pay-per-Use to Yearly/Monthly
From Yearly/Monthly to Pay-per-Use Upon Expiration
From Yearly/Monthly to Pay-per-Use Immediately
Pricing of a Changed Specification
Releasing Resources
Exporting the Renewal List
Batch Export
One-Click Export
Resource Statuses
My Orders
Paying for Orders
Automatic Payments
Canceling Orders
Viewing Order Details
Exporting Orders
Order Statuses
Unsubscriptions
Overview
Unsubscribing from In-Use Resources
Instructions
Unsubscription Rules
Unsubscription Not Allowed
Unsubscribing from Inactive Resources
Unsubscribing from a Renewal Period
Unsubscribing from a Resource That Failed to Be Created or Changed
Refunding
Resource Packages
Funds Management
Payment Methods
Adding a Payment Method
Payment Limits
Top-Up and Repayment
Topping Up an Account (Prepaid Direct Customers)
Topping Up an Account or Making Repayments (Partners' Customers)
Making Repayments (Postpaid Direct Customers)
Making Repayments (Prepaid Direct Customers)
Resource Suspension and Release
Expenditure Quota
Bill Management (Old Version)
Bills for Customers Using Monthly Settlement
Bills
Viewing the Bills Held By the Original Business Entity
Bill Settings
Payment History
Usage Details
Reconciliation Guidance
Bill Management (New Version)
Monthly Settlement
Bills for Customers Using Monthly Settlement
Bills
Getting Started
Viewing Bill Details of Resources
Reconciliation
Fields
Bills
Bill Summary
Bill Settings
Editing Cards
Viewing the Bills Held By the Original Business Entity
Bill Details
Exporting Bills
Payment History
Usage Details
Data Storage
Enabling Data Storage
Resource Expenditures
Resource Bill
Bill Run for Pay-per-Use Resources
Tax Help
Tax Help
Tax Notice
Coupons and Discounts
Cash Coupons
Introduction
Cash Coupon Usage Limits
Activating Cash Coupons
Viewing Cash Coupons
How Do I Get and Use Cash Coupons?
Commercial Discounts
Viewing Commercial Discounts
Invoices Management
Issuing an Invoice
Returning an Invoice
How Do I Manage the Withholding Tax (WHT) Certificate?
Setting Emails to Receive Invoices
Contracts
Viewing Offline Contracts
Cloud Trace Service
Supported Billing Center Operations
Viewing Audit Logs
Appendix
Renewal Management (Old Edition)
Manual Renewal
Renewal Rules
Manually Renewing a Resource
Setting a Renewal Date
Auto-renewal
Auto-Renewal Rules
Automatically Renewing a Resource
Modifying Auto-Renewal
Disabling Auto-Renewal
Buying Again
Changing Subscriptions
From Pay-per-Use to Yearly/Monthly
From Yearly/Monthly to Pay-per-Use
Releasing Resources
Exporting the Renewal List
Bills for Customers Using Non-Monthly Settlement
Expenditure Summary
Bill Settings
Expenditure Items
Expenditure Details
Account Statements
Usage Details
Obtaining Export History
Reconciliation Guidance
Expenditure Data Storage
Expenditure Data Storage
Resource Expenditures
Resource Bill
Best Practices
Renewing Resources in Batches
Recommended Renewal Methods
Batch Enabling Auto-Renewal
Batch Renewing Resources in Enterprise Projects
Batch Renewing Resources Based on When They Expire
Batch Renewing Resources Based on Resource IDs
Batch Renewing Resources After the Renewal Funds Are Received
FAQs
Postpayment Instructions
Are There Any Limits to How I Use Post Paid HUAWEI CLOUD Services?
How Do I Apply for Postpayment?
What Happens to My Top-Up Account If I Switch from Prepayment to Postpayment?
Do Postpaid Customers Use Prepayment Or Postpayment When Purchasing a Yearly/Monthly Product?
What Is a Billing Cycle? How Long Is the Billing Cycle for HUAWEI CLOUD?
What Is a Repayment Period? How Long Is the Repayment Period for HUAWEI CLOUD?
What Is Overdue? What Are the Consequences of Being Overdue?
What Is a Grace Period of Huawei Cloud? How Long Is It?
What Is a Retention Period of Huawei Cloud? How Long Is It?
What Is a Due Date?
How Are My Expenditures Settled?
What Can I Do If I Have an Outstanding Amount?
What Will Be the Result If the Payment Succeeds?
What Will Be the Result If the Payment Fails?
Why Did the Automatic Payment from My Credit Card Fail After the Bill Was Generated?
Adding a Card
Instructions
Why Do I Need to Add a Credit Card?
When Should I Add a Credit Card?
Which Types of Customers Need to Add a Credit Card?
Do I Need to Add a Credit Card If I Am a Reseller?
What Credit Cards Are Supported for HUAWEI CLOUD (International)?
What Should Be Noted When I Add a Credit Card?
How Do I Add a Debit Card?
Operations
How Do I Add a Credit Card to My Account?
How Do I Verify a Credit Card to Be Added?
What Was My Credit Card Charged For When I Added It As a Payment Method?
When Is the Test Charge to My Credit Card Refunded?
How Do I Change My Default Card?
How Do I Update My Credit Card Information?
Problems
Why Can't I Successfully Add a Credit Card?
What Can I Do If Adding a Credit Card Fails?
Payment
What Payment Methods Are Supported on HUAWEI CLOUD (International)?
How Do I Make a Bank Transfer?
What Type of Online Payments are Supported?
What Can I Do If My Online Payment is Declined?
What Can I Do If I Receive the Message, "Cardholder Authentication" and the Payment Page Does Not Respond During an Online Payment?
Will My Subsequent Payments Be Restricted After an Online Payment Fails?
What Is the Maximum Allowed for an Individual Online Payment?
What Can I Do If I Transferred Money into the Wrong Account?
Repayment
Can I Pay by Myself if I Am Associated With a Partner by Resale Model?
Bills
How Do I Pay for My Bills As a Reseller Customer?
Why Do Some Resources in Bills Not Have Resource Names or IDs?
How Do I Find Cloud Service Resources By Resource Names or IDs?
What Is a Child Resource?
Why Can't I Access the Target OBS Bucket?
Customers Using Monthly Settlement
How Do I Pay for Yearly/Monthly Subscriptions?
How Am I Charged in Monthly Settlement?
How Do I Pay My Bill?
Where Can I Find the Payment Details for a Credit Card I Added?
When Is a Cash Coupon Used for Pay-per-Use Products?
How Do I View the Usage Records of a Cash Coupon?
How Do I View Past Account Statements?
When Is the Bill for My Expenditures Generated?
Why Does the Amount Displayed on the Bill Have Eight Decimal Places?
When Is the Tax for Pay-per-Use Products Collected?
When Is the Tax for a Yearly/Monthly Subscription Collected?
Why Are My CDN Expenditures Not Displayed in the Bill for This Month?
Why Can't I Find the Expenditure Data of My Purchased Pay-per-Use Resources in the Bill?
What Exchange Rate Is Used for Bills Settled Not in USD?
Why Is Part of the Usage of One Month Included in the Usage of the Next Month?
What Is a Negative Balance on a Credit Card?
Why Is My Payable Amount Calculated Using Total Usage (Pricing Unit) Slightly Different from That Displayed in the Bill?
Expenditure Quota
What Is An Expenditure Quota?
How Do I Know When My Expenditure Quota Is Used Up?
When Will I Receive Expenditure Quota Notifications?
What Can I Do If My Expenditure Quota Is Not Enough?
When Are the Pay-per-Use Resources Released After Test Coupons Are Used Up?
Resource Packages
Why Am I Getting Charged for My Pay-per-Use Products Even After I Purchased a Resource Package?
How Will I Be Billed for Usage in Excess of a Resource Package I Purchased?
Why Am I Still Getting Billed Even After Receiving an SMS Message Indicating That the Resource Package Has Been Used Up and the Service Has Stopped?
Why Does My Resource Package Expire at 2019/09/01 00:00:00 When I Purchased it at 2019/08/26 18:00:00?
If I Already Purchased a Resource Package, Why Am I Incurring New Charges?
Why Did I Receive a Notification Indicating That I Have Exceeded the Resource Package Quota When I Actually Have Remaining Quota Left?
How Will My Resource Packages with the Same Application Scenarios Be Used?
Where Can I Buy Resource Packages?
How Do I View the Usage of a Resource Package?
What Are the Differences Between Resource Packages and Pay-per-Use Resources?
Why Is the Remaining Resource Not Calculated in Real Time?
When Does the Resource Package I Purchased Expire?
When Will I Receive Resource Package Usage Alerts?
How Will My Resource Packages Be Used To Pay for Cloud Services?
Why Didn't the Individual Instance Usage Percentages of My Resource Package Add Up to 100%?
Free Packages
What Is a Free Package?
How Do I Qualify For Free Packages?
When Does a Free Package Expire?
How Do I Use a Free Package?
In What Data Centers Are Free Packages Available?
Do I Need to Pay for a Free Package?
Why Do I Have to Add a Payment Method to Use Free Packages?
What Are the Differences Between Free Packages and My Packages in the Resource Center?
How Do I Find Out How Much of My Free Package Quota I Have Used So Far or If I Already Exceeded It?
Why Did I Receive a Bill When I Am Eligible for Free Packages?
How Do I Provision Resources Included in a Free Package?
Can I Continue to Use the Remaining Quota of a Free Package Next Month If It Has Not Been Used Up?
Cash Coupons
How Do I Use Cash Coupons?
Can a Cash Coupon Be Combined with Commercial Discounts, Partner Authorized Discounts, and Promotional Discounts?
Can I Use Multiple Cash Coupons at Once?
What Are HUAWEI CLOUD Experience Cash Coupons?
Can An Account Be in Arrears After a HUAWEI CLOUD Experience Cash Coupon Is Used Up?
Will Resources Be Automatically Deleted After a HUAWEI CLOUD Experience Cash Coupon Is Used Up?
What Usage Limits Are There for a HUAWEI CLOUD Experience Cash Coupon? How Do I Use a HUAWEI CLOUD Experience Cash Coupon?
Why Can't I Use My Cash Coupon?
Can I Request Invoices for the Amounts Paid Using Cash Coupons?
Why Is My Resource Still Frozen After I Request a Cash Coupon for It?
Why Was My Pay-per-Use Cash Coupon Not Used to Pay for My Pay-per-Use Product?
How Do I View My Cash Coupon Usage Records?
Can a Cash Coupon Be Used Multiple Times?
How Can I Obtain and How to Use Test Coupon?
Orders
How Long Does It Take to Process an Approved Order?
How Do I View Completed Orders?
What Can I Do When an Order Fails to Be Submitted?
Can I Cancel an Order in the Pending Payment, Expired, or Processing State and How?
How Do I Use Discounts and Coupons When Paying for an Order?
How Do I Pay for My Order?
How Is the Coupon Amount Split Among Orders?
Can I Resume a Canceled Order? Does the Order Disappear After Being Canceled?
Can I Delete a Canceled Order or Unsubscription Order From the My Orders Page?
How Long Is the Validity Period of an Unpaid Order? Can I Extend the Period?
What Should I Do If Some Resources in a Cloud Service Order Fail to Be Provisioned?
What's New in Orders and Bills?
What Changes Are Brought by the Combined Service and Combined Order?
What Is a Combined Order?
What Is a Combined Service?
What's New in Export Templates?
Renewals
What Is the Difference Between a Top-Up and a Renewal?
How Do I Renew an Instance?
When Does a Resource Renewal Take Effect?
Can I Change the Product Specifications in a Renewal?
What Are the Renewal Period Options?
Is a Cloud Service Product Automatically Renewed After It Expires?
Will a Free Trial Product Be Automatically Renewed After the Trial Has Expired?
Does a Price Change Affect the Cloud Service Running?
Does Changing the Specifications of a Product Affect Other Discounted Products?
What Are the Benefits for Automatic Renewals?
Why Is the Price for a Renewal Higher Than That for a New Purchase?
Why Is the Duration of a Monthly Product Less Than or More Than One Month After I Renew It?
Is a Resource Retained After Expiration?
Can Released Resources Be Retrieved?
When Does an Automatic Renewal Take Place?
How Do I Disable Auto-Renewal?
Can I Renew Expired, Frozen, and Released Resources?
What Is the Validity Period Before Paying for a Renewal?
Is There a Discount for the Renewal of Resources Purchased During a Special Event?
Can Frozen Resources Be Unsubscribed from, Released, or Deleted?
How Do I Choose Between Renew and Buy Again?
Why Cannot I Renew a Resource? Which Resources Cannot Be Renewed?
When Do the Renewed Resources Take Effect If They Are Renewed Before Their Expiration?
How Do I Add All Items to Be Renewed in One Order for Payment?
What Can I Do If I Cannot Find the Resources to Be Renewed?
Unsubscriptions
Which Cloud Services Cannot Be Unsubscribed From?
Where Is the Money Returned After Unsubscriptions? When Will the Refund Arrive in My Account?
Can I Unsubscribe from a Yearly/Monthly Subscription?
Why Can't I Find Resources On the Unsubscriptions Page?
Will Used Coupons Be Returned During My Resource Unsubscriptions?
How Do I View the Refund for My Resource Unsubscription?
When Will I Be Charged Handling Fees? How Is the Refund Calculated?
Can a Resource Be Retrieved After Its Unsubscription?
Precautions When You Unsubscribe from Resources Over $1000 USD
Can I Unsubscribe from a Resource Package or Change Its Specifications?
How Do I Delete an EVS Disk?
Can I Modify the Region Specified in an Order?
Can I Unsubscribe from Pay-Per-Use Resources?
Others
What Can I Do If Prompt "Insufficient permissions. Policy doesn't allow bss: unsubscribe: update to be performed." Is Displayed When I Am Performing the Operation?
General Reference
Glossary
Service Level Agreement
White Papers
Endpoints
Permissions