Help Center > > FAQs> Solution Partners> Discounts and Coupons> Can a Partner Modify the Face Value, Application Scope, and Validity Period of a Coupon Issued to Customers?

Can a Partner Modify the Face Value, Application Scope, and Validity Period of a Coupon Issued to Customers?

Updated at:Apr 01, 2020 GMT+08:00

After a coupon is issued to a customer, the coupon information cannot be modified. If the coupon has not been used by the customer, the partner can withdraw the coupon and reissue another one if needed.

For details about how to withdraw a cash coupon, see Withdrawing Cash Coupons.

For details about how to issue a cash coupon, see Issuing Cash Coupons.

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