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In Which Statuses Can a Service Order Be Modified?
Updated on 2022-06-13 GMT+08:00
In Which Statuses Can a Service Order Be Modified?
You can modify your order if it is in any of the following statuses:
- For a Teleport-based DES order, if its status is Order under review, you can modify the service order information.
- For a disk-based DES order, if its status is Disk to be sent, you can modify the service order information.
- For a disk-based DES order, after the AK/SK are input for data upload, the status of the order turns into Transmission failed and a message stating The disk directory cannot be found is displayed. In this case, data transmission fails because the file name in the directory of your disk is inconsistent with the information of Disk File in the service order. You can modify the information of Disk File and input the AK/SK again to start data transmission.
Parent topic: Operations
Operations FAQs
- How Do I Subscribe to DES?
- Why Do I Need to Create OBS Destination Buckets When Using DES?
- Can I Post Several Disks with One Service Order?
- Can I Cancel a Submitted DES Order?
- How Do I Use a Teleport?
- In What Conditions Will I Be Notified by SMS Text Messages?
- How Can I Start Uploading Data After My Disk or Teleport Has Been Mounted?
- Does the Data Directory Structure Change After Data Is Uploaded to OBS Using DES?
- What Can I Do if the Device Is Damaged During DES Delivery?
- For Disk-based DES, How Do I Send a Disk?
- In Which Statuses Can a Service Order Be Modified?
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