Help Center> GaussDB(DWS)> FAQs> Billing> Why Is the Purchase Button Unavailable When I Create a Cluster?
Updated on 2022-11-02 GMT+08:00

Why Is the Purchase Button Unavailable When I Create a Cluster?

The possible causes for unavailable purchase button during cluster creation are as follows:

  • The flavor to be purchased could be sold out, or the region does not have such a flavor.

    Solution: Before purchasing, check whether the flavor is available in the region, or purchase a package after the cluster is created. After the package, the package is automatically associated with the cluster.

  • The account could be in arrears or restricted, so new resources cannot be created.

    Solution: If your balance is insufficient, top up the account to write off the overdue amount.

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