Help Center > > FAQs> Secondary Development> Others> Why Is an Online Device Changed to an Abnormal or Offline State After a Period of Time

Why Is an Online Device Changed to an Abnormal or Offline State After a Period of Time

Updated at: Jun 26, 2019 GMT+08:00

If a device does not report data within 25 hours, its status is changed to abnormal. If a device does not report data within 49 hours, its status is changed to offline.

Did you find this page helpful?

Submit successfully!

Thank you for your feedback. Your feedback helps make our documentation better.

Failed to submit the feedback. Please try again later.

Which of the following issues have you encountered?







Please complete at least one feedback item.

Content most length 200 character

Content is empty.

OK Cancel