Help Center > > User Guide> Real-Name Authentication> Individual Real-Name Re-Authentication> Changing to Another Individual

Changing to Another Individual

Updated at: Nov 06, 2019 GMT+08:00

If an individual account wants to be re-authenticated as another individual, the individual account user needs to fill in an application form and upload the certified materials used for the last authentication and the materials required for the new authentication.

Important Notes

  • An individual account must not be in arrears if the user wants to be re-authenticated as another individual. Pay off the arrears before re-authentication.
  • For the re-authentication, the new individual can select a certificate type among a passport, Mainland Travel Permit for Hong Kong and Macao Residents, Mainland Travel Permit for Taiwan Residents, Hong Kong and Macao Residents' Residence Permit, Taiwan Residents' Residence Permit, or driver license issued outside China.
  • Both the parties need to sign on the application form and upload the certified materials used for the last authentication and the materials required for the new authentication.

Procedure

  1. Go to the Account Info page and click View next to Authentication Status.
  2. Click perform real-name authentication again.

    The system displays a message asking you to confirm the re-authentication.

  3. Click OK.
  4. On the Real-Name Authentication page, select Individual.

  5. Fill in the new individual information and upload the original materials used for the last authentication and the materials required for the new authentication.

    The application form template is in the Word format, which is not supported for uploading. You need to convert the file format to PDF or upload a scanned copy.

  6. Click Submit. The review progress page is displayed.

    The authentication review will complete within three working days. Once the re-authentication request is approved, the new account entity information takes effect.

Did you find this page helpful?

Submit successfully!

Thank you for your feedback. Your feedback helps make our documentation better.

Failed to submit the feedback. Please try again later.

Which of the following issues have you encountered?







Please complete at least one feedback item.

Content most length 200 character

Content is empty.

OK Cancel