Help Center > > User Guide> Real-Name Authentication> Individual Real-Name Re-authentication> Changing the Account Owner to Another Individual

Changing the Account Owner to Another Individual

Updated at:Jul 28, 2020 GMT+08:00

If an individual user wants to be re-authenticated as another individual, the individual user needs to fill in an application form and upload the original materials used for the last authentication and the materials required for the new authentication.

Important Notes

  • An individual account must not be in arrears if the individual user wants to be re-authenticated as another individual. Pay off the arrears before re-authentication.
  • For the re-authentication, the new individual can select a certificate type among a passport, Mainland Travel Permit for Hong Kong and Macao Residents, Mainland Travel Permit for Taiwan Residents, Residence Permit for Hong Kong and Macao Residents, Residence Permit for Taiwan Residents, or non-Chinese driver license.
  • Both parties need to sign on the application form and upload the original materials used for the last authentication and the materials required for the new authentication.

Procedure

  1. Go to the Basic Information page and click View next to Authentication Status.
  2. Click perform real-name authentication again.

    The system displays a message asking you to confirm the re-authentication.

  3. Click OK.
  4. On the Real-Name Authentication page, select Individual.

  5. Fill in the new individual information and upload the original materials used for the last authentication and the materials required for the new authentication.

    The application form template is in the Word format and cannot be directly uploaded. Please convert the file format to PDF or scan the file before uploading.

  6. Click Submit. The review progress page is displayed.

    The authentication review will complete within three working days. Once the re-authentication request is approved, the new account information takes effect.

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