Help Center> > User Guide> Overview> Topping Up an Account

Topping Up an Account

Updated at: May 21, 2019 11:36

Precautions

You can set a balance alert on the Overview page. You will receive a text message when your balance is less than the preset threshold.

When a customer associates with a partner, the customer can choose the Referral or Resell mode.

  • In Referral mode, customers pay for their orders by themselves.
  • In Resell mode, customers' account balance is allocated by the associated partner.

Procedure

  1. Go to the Overview page.
  2. Click Top Up or Repay.
  3. Select a payment method.

    • If you sign a contract with Huawei Service (Hong Kong) Co., Ltd., the following two payment methods are supported:
      • Online Payment

        Enter a top-up amount. Click Next. You are redirected to the payment page. Complete the payment process.

      • Bank Transfer

        After transferring money, create a bank transfer service ticket on the service ticket management page. After HUAWEI CLOUD processes the ticket, the money will be transferred to your HUAWEI CLOUD account. For details about how to create a service ticket, see Submitting a Service Ticket.

    • If you sign a contract with Thailand Huawei Technology Co., Ltd., only the following payment method is supported:

      After transferring money, create a bank transfer service ticket on the service ticket management page. After HUAWEI CLOUD processes the ticket, the money will be transferred to your HUAWEI CLOUD account. For details about how to create a service ticket, see Submitting a Service Ticket.

Did you find this page helpful?

Submit successfully!

Thank you for your feedback. Your feedback helps make our documentation better.

Failed to submit the feedback. Please try again later.

Which of the following issues have you encountered?







Please complete at least one feedback item.

Content most length 200 character

Content is empty.

OK Cancel