Help Center > > User Guide> My Orders> Viewing Order Details

Viewing Order Details

Updated at:Sep 16, 2020 GMT+08:00

Order details include information about the order itself, resources included in the order, and order amount.


  1. Go to the Orders page.
  2. Click Details in the Operation column of the target order.

    1. Click the Yearly/Monthly tab to view the details of all yearly/monthly orders or those pending payment.

    If the order status is Processing, indicates that resources are being created and indicates that the order contains a resource that failed to be created.

    • If the order status is Pending Payment, customers can pay or cancel the order.

    • If your order has any resources that fail to be provisioned, you will be automatically unsubscribed from the resources.

    • When you purchase, renew, upgrade, downgrade, or unsubscribe from global cloud services, Global is displayed for Region. See Global Cloud Services.
    • When an account manager places an order on behalf of the customer in accordance with the contract, the contract information will be displayed on the order details page. The account manager can then click the contract name to go to the contract details page.

    2. Click the Reserved instances tab to view the details of all reserved instance orders or those pending payment.

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