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Pricing of a Changed Specification

Updated at: Dec 15, 2019 GMT+08:00

This section applies only to yearly/monthly resources but not to pay-per-use resources.

Specification changes include specification upgrade and downgrade. In a specification upgrade, a customer changes the current specification of a resource to a new specification that has a higher price and needs to pay for the difference. In a specification downgrade, a customer changes the current specification of a resource to a new specification that has a lower price and HUAWEI CLOUD refunds the difference to the customer.

Because discounts have a validity period, when you change resource specification, the price displayed on the operation page might be different from the actual order price. The latter shall prevail.

Specification Upgrade

Upgrade fee (with a special offer of discount) = (Price of the new specification x Remaining days - Price of the old specification x Remaining days) x (1 - Discount rate)

Upgrade fee (with a special offer of buy-it-now price) = Buy-it-now price of the new specification x Remaining days - Price of the old specification x Remaining days

Upgrade fee (with a special offer of relief) = (Price of the new specification x Remaining days - Price of the old specification x Remaining days) - Relieved amount

  • Price of the new specification: The current price of the new product calculated on the basis of the remaining duration.
  • Price of the old specification: The current price of the old product calculated on the basis of the purchased duration.

Example 1: (The following prices are for reference only. For the actual prices, see Product Pricing Details.)

On November 1, 2018, a customer purchases an ECS of specification A for one month. The price is 120 dollars per month. The customer pays for the ECS with the account balance of 120 dollars.

On November 24, 2018, the customer upgrades the specification to specification B at the price of 150 dollars per month.

Six days remain in the one-month subscription and no discounts are available. The customer should pay the difference in price additionally, which is: 150/30 x 6 - 120/30 x 6 = 6 dollars.

Example 2:

On November 1, 2018, a customer purchases an ECS of specification A for three years. The total price is 1200 dollars. The customer pays for the ECS with the account balance of 1200 dollars.

On May 1, 2019, the customer upgrades the specification to specification B. Because the remaining duration is less than three years, a price for two years (900 dollars) is applied.

911 (= 1095 - 184) days remain in the three-year subscription and no discounts are available. The customer should pay the difference in price additionally, which is: 900/730 x 911 - 1200/1095 x 911 = 124.79 dollars. (The result is rounded off to two decimal places.) Price of the new specification = Price for two years/Total days of the two years. Price of the old specification = Price for three years/Total days of the three years.

Specification Downgrade

Downgrade fee = Price of the new specification x Remaining days x (1 - Discount rate) - Value of the remaining period (excluding cash coupons) (no refund at ≤0)

The value of the remaining period of the current specification is calculated based on the actual payment, which is refunded to the customer. It is equal to: Actual payment/Total days of the subscription x Remaining days.

When downgrading the specification of resources that are purchased by using cash coupons or discount coupons or through sales promotion, the remaining value may be insufficient and the refund amount is 0. Exercise caution when performing this operation.

Used cash coupons and discount coupons will not be returned in a specification downgrade.

Discounts applicable for the specification downgrade of yearly/monthly resources include commercial discounts, partner authorized discounts, and promotion discounts. When a customer performs a specification downgrade, discounts are selected automatically according to relevant rules. Manual selection is not supported.

Below are the discount rules for the specification downgrade of yearly/monthly resources.

  • If a customer has multiple types of applicable discounts, discounts are selected by priority: commercial discounts > partner authorized discounts.
  • The type of discounts used for the original order is prioritized. For example, if partner authorized discounts are used for the original order, such discounts will be used first in specification downgrade.
  • Promotion discounts will not be used unless they have been used in the original order.

Example 1:

On November 1, 2018, a customer purchases an ECS of specification A for one month. The price is 120 dollars per month. The customer pays for the ECS with the account balance of 120 dollars.

On November 24, 2018, the customer downgrades the specification to specification C at the price of 90 dollars per month.

Six days remain in the one-month subscription. The refund is equal to: (120/30 - 90/30) x 6 = 6 dollars.

Example 2:

On November 1, 2018, a customer purchases an ECS of specification A for one month. The price is 120 dollars per month. The customer pays for the ECS with the account balance of 60 dollars and one cash coupon of dollars.

On November 24, 2018, the customer downgrades the specification to specification C at the price of 90 dollars per month.

Six days remain in the one-month subscription. The refund is equal to: (60/30 - 90/30) x 6 < 0. Though the specification downgrade is successful, no refund will occur.

Example 3:

On November 1, 2018, a customer purchases an ECS of specification A for one month. The price is 120 dollars per month. The customer uses a commercial discount of 10% off and pays for the ECS with the account balance of 108 (= 120 x 0.9) dollars.

On November 24, 2018, the customer downgrades the specification to specification C at the price of 90 dollars per month. In this case, commercial discounts are applicable and the price after discount is equal to: 90 x 0.9 = 81 dollars per month.

Six days remain in the one-month subscription. The refund is equal to: (108/30 - 81/30) x 6 = 5.4 dollars.

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