Help Center> > User Guide> Overview> Repaying Arrears

Repaying Arrears

Updated at: May 21, 2019 11:36

When you are in arrears as a prepaid customer, repay arrears in time to prevent related resources from being stopped or released.

Procedure

  1. Go to the Overview page.
  2. Click Top Up.

  3. The top-up page is displayed. For details, see Topping Up an Account.

Follow-Up Procedure

After the repayment is successful, the Account Statements page is displayed. You can view the top-up records and arrears records.

  • A top-up record's Transaction Type is Top-up.
  • An arrears written-off record's Transaction Type is Expenditure (arrears written-off). You can view the specific item in the Details column.

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