Help Center > > User Guide> Unsubscriptions> Unsubscribing from Resources> Unsubscribing from a Renewal Period

Unsubscribing from a Renewal Period

Updated at: Dec 25, 2019 GMT+08:00

If a resource is renewed, you can choose to unsubscribe from the renewal period.

Context

When you unsubscribe from a renewal period, you unsubscribe from only the renewal period that has not taken effect. You can continue to use the resource until it has expired.

Precautions

  • In an unsubscription from a renewal period that has not taken effect, no handling fees are charged and the used cash coupons are refunded.
  • When there is more than one renewal period that has not taken effect, you can choose to unsubscribe from the resource or the last renewal period.
  • If you perform a change operation before a renewal period takes effect, you can only unsubscribe from the resource but from the renewal period.

Procedure

  1. Go to the Unsubscriptions page.
  2. Click the Active Resources tab.
  3. Unsubscribe from a single renewal period or from renewal periods in a batch.

    • Unsubscribe from a single renewal period: In the row of the resource whose renewal period you want to unsubscribe from, click Unsubscribe from Renewal.

    • Batch unsubscribe from renewal periods: Select the target resources whose renewal period you want to unsubscribe from and click Unsubscribe from Renewals in the upper left corner of the resource list.

  4. Check the unsubscription information and click Confirm.
  5. In the dialog box that is displayed, click Next.

    The unsubscription request is submitted successfully. Click the Order Details link to go to the Orders page and view the unsubscription progress.

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