Help Center > > User Guide> Managing Active Clusters> O&M> Sharing Logs

Sharing Logs

Updated at:Apr 28, 2020 GMT+08:00

If you need HUAWEI CLOUD technical support personnel to help you with troubleshooting, you can use the log sharing function to provide logs in a specific time to HUAWEI CLOUD technical support personnel for fault location.

Procedure

  1. Log in to the MRS management console.
  2. In the navigation tree of the MRS management console, choose Clusters > Active Clusters, select a cluster, and click its name to switch to the cluster details page.
  3. In the upper right corner of the displayed page, choose O&M > Share Log to open the Share Log dialog box.
  4. In Start Time and End Time, select a date and time.

    Figure 1 Sharing logs
    • Set Start Time and End Time according to HUAWEI CLOUD technical support personnel's suggestions.
    • End Time must be later than Start Time. Otherwise, logs cannot be filtered by time.

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