Setting Discounts for Customers

A partner can set discounts for associated customers and specify the validity period of the discounts. Customers can buy HUAWEI CLOUD products at discounts.

Partners in the following areas cannot set discounts for their customers:

Chile, Brazil, Colombia, El Salvador, Jamaica, Bolivia, Uruguay, Argentina, Ecuador, Dominican Republic, Suriname, Haiti, Peru, Paraguay, Guyana, Honduras, Mexico, Barbados, French Guyana, Nicaragua, Panama, Costa Rica, Puerto Rico, Trinidad and Tobago, Belize, Guatemala, Bahamas, Bermuda, Saint Lucia

A partner cannot set discounts for a customer associated with the partner in the reseller model.

Context

A partner can set a general discount or product-specific discounts for customers.

A general discount applies to all product categories. After a general discount is set, the product-specific discounts set before will become invalid.
Product-specific discounts vary based on the products. After a product-specific discount is set, the general discount set before will become invalid.

Currently, the product-specific discount is unavailable.
For the applicable scope of discounts granted by partners, see What Is the Applicable Scope of Discounts Granted by Partners?
When a customer uses a discount granted by the partner, the partner's rewards may be affected.

Prerequisites

You have obtained the permission for setting discounts from the HUAWEI CLOUD operation manager.

Procedure

Use your partner account to log in to HUAWEI CLOUD.
In the drop-down list of your account name, click Partner Center to go to the Partner Center.
Select Sales > Customer Business > Customer Management on the top navigation bar.
In the customer list, select a customer and click Create Discount in the Operation column.

You can also select multiple customers in the customer list and click Create Discount.
Pull the slide bar to set the discount percentage.
Set the validity period and click Save.
In the dialog box that is displayed, click Yes.
A message is displayed indicating that the discount has been granted successfully.
- After the discount has been granted, the system notifies the customer of the discount by email.
- After the discount has expired, the system notifies the partner and the customer of the expiration by email.
- If partners have enabled the verification code function, a verification code is required to verify the identity.

Follow-up Operations

Viewing a discount
Click an account name to go to the Customer Details page. On the displayed page, you can view the discounts set for the customer.
Modifying discount information
On the Create Discount page, modify the discount percentage and validity period. The new settings will replace the original ones.

If a discount has already taken effect, you can only modify its expiration time and percentage.
Deleting a discount
Set the discount percentage to 0%.
Viewing Discount Setting Records
You can view discount setting records in the Operation Records area of the Create Discount page, including the operation type, product type, validity period, operator, time, and discount.